Dogs Potty With It On
When they cant:
#1 Urine on Strap: Misplacement of strap... The strap goes from the hip, to a belt loop on the underside of the harness, and then to other hip. Instructional video - 7:58 minutes into video (Hip Strap)
#2 Poop on Sleeve:
Wag strap needs more slack which allows tail to lift higher up. In some cases the wag strap needs to be moved and anchored higher on the sleeve. In this case use the wag straps would be used with belt loops that are under the sleeve by the undertail-pad. That makes it easier for your dog to lift his/her tail up. With this positioning of the wag strap we like the other end of wag strap to be anchored underneath the harness with the belt loop there. Not over the hips (it might chaffe thighs if it goes over the hips in this case).
Wag strap instructions don't include this alternate use of the belt loops high up and underneath the sleeve, but regular positioning of wag strap is at 8:44 minutes into the instructional video on our website.
#3 Dog refuses to poop: It may be too tight under the tail, please feel under there to assure a gentle pressure (not overly tight).
Wag strap needs more slack in it: If dogs suspect that they can't lift their tails high enough to not get poop on it they may refuse to go. Give more slack in wag strap or take strap off just long enough for dogs to go potty. If wag strap is lower than thighs please see step 2 on this page. It explains how have wag strap higher on thighs.
#4 If wag strap is lower than mid-thigh it's too low: In some cases the wag strap needs to be anchored higher on the sleeve. You can use belt-loops located next to the undertail-pad, under the sleeve. To prevent inner thigh chaffing be sure to anchor the wag strap underneath your dogs chest (there's a belt loop on the underside of the harness. Not over the hips because it might chaffe thighs (in this case).
Our video tutrial: https://happytailsaver.com/pages/instructions-for-fit-and-adjustments
For simplicity we left out "special" ways to use straps. Feel free to call or message us for help and to send us photos.